Business Systems Administrator - Microsoft Exchange/ Active Directory Administrator

Starting Salary $ 71,500

Reports To: Manager of Information Technology

Purpose and Scope: Managing and maintaining the Tax Collector’s Active Directory and Microsoft Exchange 365 environment.
 

Essential Functions: 

• Manage and maintain user accounts, groups, permissions, and group policies.
• Ensure secure and efficient access to network resources.
• Implement and troubleshoot Active Directory structures while adhering to security standards and compliance regulations.
• Troubleshoot authentication issues and maintaining system backups to guarantee data integrity and system availability.
• Install, configure and maintain Microsoft Exchange Server.
• Manage Exchange Online in Microsoft 365.
• Ensure correct mail flow operations.
• Create, modify and delete mailboxes.
• Assign mailbox permissions.
• Manag distribution lists, shared mailboxes and contacts.
• Configure email policies (retention and litigation hold).
• Implement email security measures (spam filters, anti-phishing, malware protection).
• Manag Data Loss Prevention (DLP) and email encryption.
• Ensure compliance with Tax Collector policies and regulatory requirements.
• Configure Exchange Online Protection (EOP).
• Troubleshoot mail flow issues, connection problems and delivery failures.
• Manag Outlook client connectivity and performance issues.
• Handle Exchange database maintenance and recovery.
• Implement backup strategies for Exchange databases.
• Plan and execute disaster recovery procedures.
• Configure MX (Mail Exchanger), SPF (Sender Policy Framework), DKIM (DomainKeys Identified Mail) and DMARC (Domain-based Message Authentication Reporting) records.
• Manag SMTP connectors and email routing.
• Assist users with email client issues.
• Provide guidance on email best practices and security awareness.
• Install and configuring file servers (Windows, Linux, NAS/SAN).
• Set up file-sharing services (SMB, NFS, DFS, SFTP).
• Create and manage shared folders, user permissions, and access control.
• Manage Active Directory (AD) integration for authentication.
• Implement file-level and folder-level security policies.
• Manage restores processes for lost or corrupted files.
• Troubleshoot slow file access, permission issues and connectivity problems.

Qualifications and Experience: 

• Graduation from a 4-year college or university with major coursework in computer science or a related field.
• Microsoft Certified: Azure Administrator Associate preferred
• Microsoft 365 Certified: Administrator Expert preferred
• In accordance with Florida Statute 322, selected applicant must possess a valid Class E or higher driver's license; not learner's license and be at least 21 years of age.  Selected applicants must have no cancellations, suspensions, or revocations of the driving privilege for a minimum of three (3) years prior to employment and must also maintain a driving record with no more than three (3) chargeable motor vehicle crash or any violation defined in Chapter 316, Florida Statutes during any consecutive (3) year period of employment.
• Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI.  Driver Licenses Examiners must meet the background standards outlined in Florida Statute 435.04, and Federal Regulations 384.228 and 1572.103.  This includes, but is not limited to, not having any criminal convictions for alcohol or drug-related offenses within 10 years prior to employment and maintaining this throughout employment.

Critical Competencies for Success:

Data Analysis and Software Skills:

• The ability to analyze data and make sound inferences about its implications.
• Advanced knowledge of Microsoft Excel.

Relates well to others:

• Works well in a team environment and collaborates effectively with others.
• Builds and sustains positive relationships with internal and external clients and agency partners.

Individual effectiveness

• Time management skills to ensure timely adherence to deadlines.
• Ability to work well under the pressure to ensure completion of work within strict deadlines.
• Willingness to embrace change and adapt strategies to accommodate changing priorities.

Professionalism

• Contributes as an active member of the agency team, offering input on and supporting the agency’s direction.
• Supports agency’s direction and ensures compliance with governing statutes and with agency policies, procedures, training protocols.